Shipping Policy
Order Processing
We work hard to get your lip balms packed and on their way as quickly as possible! Orders are typically processed within 1–3 business days, excluding weekends and holidays.
During sales, holidays, or other busy periods, processing may take a little longer.
Once your order ships, you'll receive an email with tracking information.
U.S. Shipping
We offer simple, flat-rate shipping throughout the USA!
• Orders under $40: $7.50 flat-rate shipping
• Orders $40 or more: FREE standard shipping! 🎉
Delivery times vary depending on the carrier and destination.
International Shipping
We happily ship to many countries around the world! 🌎
International shipping rates and available delivery options are calculated at checkout. Delivery times vary by destination and may be affected by customs processing.
A little extra lip love! 💋 We include a FREE bonus lip balm with every international order to help offset the higher shipping costs, which are unfortunately outside our control.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, and additional handling fees imposed by the destination country.
All customs duties, import taxes, and related fees are the responsibility of the recipient.
These charges are determined by local customs authorities and are not included in our product prices or shipping fees unless specifically stated at checkout.
Crazy Rumors has no control over these charges and cannot predict, waive, or reimburse them.
Shipping Issues
Once an order has shipped, delivery times may be affected by carrier delays, weather, or other circumstances outside our control.
If your package arrives damaged, contains an incorrect item, or is missing something, please contact us at hello@crazyrumors.com within 7 days of delivery.
For information about returns, refunds, and missing items, please visit our Return Policy.
Need Help?
Questions about shipping or your order? Shoot us an email at hello@crazyrumors.com. We're always happy to help! 😊
